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Terms of Order

Preliminary Provisions

  1. These regulations define the rules for using the Store and the rules and procedure for concluding distance sales contracts through the Store.
  2. The regulations are continuously available on the Store's website in a way that allows them to be downloaded, played, and their content saved by printing or saving on a data carrier at any time.
  3. Shopping in the Store requires access to a computer or mobile device with internet access, a standard operating system, access to a web browser that supports JavaScript and necessary cookies, and access to email. Additionally, to make a purchase, it is necessary to go through the ordering process, during which the required data for order fulfillment must be provided.
  4. If the Seller offers digital content or services and their use requires additional technical conditions, these conditions are indicated in the description of these products in the Store.
  5. In the event of a product price reduction announcement, the Seller informs about the lowest price from the 30-day period before the price reduction, in accordance with Art. 4 para. 2 of the Act of May 9, 2014, on informing about the prices of goods and services.
  6. The detailed features of each Product and its characteristic features are in the Product descriptions in the Store.
  7. Submitting unlawful content through the forms is prohibited.
  8. Responsibility for the shipment passes to the Customer upon its delivery by the carrier to the address indicated in the order or at the moment of the shipment's collection by the Customer at a pickup point. From that moment, the Seller is not responsible for loss, damage, or other issues related to the shipment.

Making Purchases in the Store

  1. The Customer can make purchases in the Store after logging into a customer account or without registration.
  2. The gross price of the product, including VAT, is given on the Store's website. Product prices do not include delivery costs, which are indicated during the Order process.
  3. Information about products provided on the Store's website, in particular their descriptions, technical and performance parameters, and prices, constitute an invitation to conclude a contract, within the meaning of Art. 71 of the Civil Code.
  4. After selecting a Product, to make a purchase, the Customer should take the next steps in accordance with the messages displayed on the Store's website. If the customer has a discount code, they have the option to enter it in the cart or during the ordering process. The customer can then recalculate the cart costs and proceed to payment.
  5. To place an order, the Customer is obliged to provide the data marked as mandatory in the forms. Until the button finalizing the order is clicked, the Customer can modify the order or the provided data.
  6. To finalize the order, the Customer must place the order by clicking the "Order and pay" button on the order summary page. To place an order, it is necessary to first add products to the cart, fill in the data, and express the necessary consents, including accepting the regulations.
  7. After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution. Confirmation of receipt of the Order and its acceptance for execution is done by sending an appropriate e-mail message to the Customer at the e-mail address provided during the Order process. The message contains at least the Seller's statements about receiving the Order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. Upon receipt of the above e-mail by the Customer, a Sales Agreement is concluded between the Customer and the Seller.
  8. Recording, securing, and making the content of the concluded Sales Agreement available to the Customer is done by making these Regulations available on the Store's website and by sending the Customer an e-mail message. The content of the Sales Agreement is additionally recorded and secured in the Seller's online Store's IT system.
  9. The Seller reserves the right to suspend the execution of the order in case of justified doubts as to the truthfulness and reliability of the data entered by the Customer in the registration form. In such a situation, the store will immediately contact the Customer.
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